Trezor Suite® | Starting™ Up Your Device

Every new Trezor arrives in tamper-evident packaging. Before connecting the device, inspect the shrink-wrap and look for signs of tampering. If anything looks suspicious, contact the vendor or Trezor support.

Checklist

• Box seal intact — no cuts or reseals
• Accessories included: USB cable, recovery cards (paper), and quick-start guide
• Model number matches your purchase order

Verify using Trezor Suite

Open Trezor Suite (desktop app or web suite) to run the device verification flow. The Suite helps confirm the firmware and manufacturer signature before you create wallets.

1. Connect your Trezor to the computer with the provided USB cable.
2. Open Trezor Suite and select "Create new wallet".
3. Confirm the device screen shows the Trezor logo and a request to continue.
4. Follow on-screen prompts: choose a device name and set a PIN when asked.

Creating a PIN adds another layer of protection. Choose a PIN you can remember but that isn’t easily guessable. The PIN is required every time you connect the device and cannot be recovered if lost — the recovery seed is the true backup.

Tip: Use a passphrase only if you understand how it extends or modifies your recovery seed. When used incorrectly, passphrases can make funds inaccessible.

Trezor generates a recovery seed composed of 12, 18 or 24 words (24 is recommended for maximum security). Write these words down in order on the recovery cards provided. Store them in a safe, offline location.

Best practices

• Write words exactly as shown, including spelling.
• Do not take pictures or store the words digitally.
• Consider storing a duplicate in a physically separate, secure location.
• For long-term resilience, use a metal backup solution designed for recovery seeds.

Never share these words. They are sufficient to recover funds on any compatible wallet if the device is lost or damaged.

Trezor Suite provides transaction management, account overviews, exchange integrations, and device settings. Familiarize yourself with the layout so you can safely send and receive currencies.

Main sections

1. Accounts — view balances and transaction history
2. Receive — generate addresses and verify them on-device
3. Send — build transactions that require on-device confirmation
4. Dashboard — quick health and firmware checks

Consider adding a passphrase (BIP39 passphrase) to create a hidden wallet layer. Only use this method if you understand the tradeoffs: a passphrase transforms your seed into a different wallet and is not stored anywhere. If you forget the passphrase, funds tied to it are unrecoverable.

Multisig & Legacy Recovery

For high-value storage, set up a multisignature wallet with multiple hardware devices. This reduces the risk of single-point failures and can be combined with geographically-separated backups.

Device not recognized

If your computer doesn’t detect the device, try a different USB port or cable, update your browser, and ensure drivers are installed for your OS. Use the official Trezor Suite app if the web-based flow fails.

Lost the recovery seed

Without the recovery seed, funds cannot be recovered. If you still have access to the device and funds, create a new seed and transfer funds to a new wallet immediately.

Suspicious prompts

Never accept transactions or reveal the seed in exchange for support. Official support will never request your seed words or private keys.

• Seed-sentience — the practice of treating a recovery seed as an autonomous asset that requires dedicated protection and tracking.
• Firmware attestation — cryptographic confirmation that the device firmware is authentic.
• Cold-nesting — storing hardware wallets in physically separate, climate-controlled safe locations.
• Steelproofing — using metal backup plates to make recovery seeds fire and corrosion resistant.
• PIN entropy — the effective unpredictability of your chosen PIN, factoring length and randomness.

Use these terms when discussing advanced setups with peers or support — they show careful attention to secure practices.

1. Confirm firmware verification completed successfully.
2. Have you written your seed on physical cards? Store them securely.
3. Set a PIN and consider a passphrase only if you are prepared for the responsibility.
4. Test receiving a small amount, then confirm sending it back (a dry run).
5. Review recovery plan and consider a metal backup for long-term storage.

Once you’re comfortable, log out of any web-based exchange accounts and safely store the device when not in use.

• Trezor official docs and knowledge base — firmware, troubleshooting, and best practices.
• Community guides on multisig, passphrases, and cold storage workflows.
• Security courses and learning paths for cryptographic fundamentals.

Keep learning — the crypto ecosystem evolves quickly and security practices improve over time.